Common Questions
What types of clients do you work with?
We work with businesses, organizations, churches, and nonprofits that are looking for structured creative, digital, and communication support. Our clients typically need more than just design—they need clarity, consistency, and systems that support growth.
Do you offer one-time projects or only monthly packages?
We offer both.
One-time projects are available for specific needs like branding or website builds. Ongoing monthly packages are recommended for clients who need consistent support, updates, and long-term alignment.
What is included in a “graphic”?
A graphic includes any visual communication asset such as social media posts, announcements, slides, flyers, or digital signage. Each item counts as one deliverable within your project or retainer scope.
How do I get started?
You can start by booking a strategy session, submitting a project inquiry, or selecting a package. Based on your needs, we’ll recommend the best next step and outline the scope of work.
What is your typical turnaround time?
Turnaround time depends on the scope of work and package level.
Standard: 5 – 7 business days
Priority: 24 hours – 5 business days
Timelines are confirmed at the start of each project.
How do revisions work?
Each project or package includes a set number of revision rounds. Revisions are based on consolidated feedback and must align with the original scope. Additional revisions or major changes may require a scope adjustment.
Will I own the final designs?
Yes. Final approved deliverables are yours to use.
Source files and working files may not be included unless specified in your agreement.
What platforms do you build websites on?
We primarily work with platforms such as:
- WordPress
- Wix
- Squarespace
- Bloom.IO
Depending on your needs, flexibility requirements, and long-term management goals.
Do you provide website maintenance after launch?
Yes. Ongoing website support is available through a retainer or support sessions. This ensures your site stays updated, functional, and aligned with your current needs.
Can you help with systems like CRM or email platforms?
Yes. We provide CRM setup, integration, and optimization, including platforms like Pushpay and other communication systems to improve workflows and engagement.
Do you work with churches and nonprofits?
Yes. We offer partnership-based pricing for qualified nonprofit and church organizations. Eligibility requires verified 501(c)(3) or 501(c)(4) status and participation in structured service packages.
What happens after I submit a form or book a session?
Once submitted, your request is reviewed and you’ll receive next steps. This may include a strategy session, proposal, or recommended package based on your needs.
What if I’m not sure what I need?
That’s completely fine.
Start with a strategy session and we’ll help you clarify your goals, identify gaps, and determine the best approach.
